ZhongAn Information Technology Full-stack / platform engineer 2026.03 —
The technology arm of ZhongAn Insurance, an online-only insurer based in Shanghai.
- Rebuilt the LLM observability layer of Brain, the internal AI agent desktop workbench, built on Electron, React and Node, with a Go control plane. Traces had been reconstructed from message shapes, which broke sub-agent nesting and lost replies. Replaced it with an event contract and a single collector, with an in-memory upload queue and a SQLite fallback that retries and catches up after restart. In production.
- Designed a shared Browser Host so a person and an agent work on the same page, tabs and login session: action highlighting, takeover at any moment, per-site authorisation, session isolation, encrypted password storage and Chrome data import.
- Ported Open Design, an open-source AI design workbench into the product, then rebuilt it as a standalone extension carrying 333 design skills, adding preview-bridge and composer-draft APIs to the extension platform.
- Built Office and PDF preview and a three-mode Markdown editor (rich text, source, diff). Set up the desktop release and auto-update pipeline and fixed cross-platform issues such as Windows start-up blocking, installer build contamination and non-ASCII paths.
- Ran the team's LLM gateway end to end through three generations: selection, containerisation, intranet deployment, unified keys, quota and usage. It grew from the 8 people on my team to 40+ users before I handed it over.
- Built the usage pipeline from session logs through PostgreSQL and dbt to a Lightdash dashboard, and deployed the workbench to Kubernetes with kind and Kustomize.